Liability Waiver
SYDNEE'S PET GROOMING (DBA)
LIABILITY WAIVER
As a client of Sydnee’s Pet Grooming, I understand and agree that there may be risks involved in grooming my pet, as outlined in this document. I have informed Sydnee’s Pet Grooming of all behavioral traits and health concerns that may impact the safety of my pet and/or the groomers and technicians. I understand that Sydnee’s Pet Grooming will follow standard grooming practices and take all necessary precautions based on the information I have provided. I hereby release, waive, and discharge Sydnee’s Pet Grooming, its owners, officers, and employees, from all liability for any loss or damage, including injury or death of my pet, occurring while my pet is in their custody, unless due to a willful act or violation of law by Sydnee’s Pet Grooming or its employees.
Current Vaccinations and Health of Pet: I verify that my pet is current on rabies vaccinations. I will inform Sydnee’s Pet Grooming of any preexisting conditions that might affect grooming services. If my pet becomes ill or requires medical attention, and Sydnee’s Pet Grooming cannot reach me, I authorize them to seek veterinary care at my expense. Sydnee’s Pet Grooming is not responsible for any costs or outcomes related to such care.
Kennel Cough: Kennel cough is highly contagious among dogs. Although Sydnee’s Pet Grooming takes precautions to prevent the spread of germs, kennel cough can be airborne and may be contagious before symptoms appear. I understand that, although the Bordetella vaccine is recommended and effective, it does not fully prevent all strains of kennel cough. I release Sydnee’s Pet Grooming from liability regarding kennel cough transmission.
Mat Removal: If my pet's coat is heavily matted, I authorize Sydnee’s Pet Grooming to clip or shave as much hair/fur as necessary to address the matting. I understand that severe matting can lead to issues such as bruising, sores, and hematomas due to restricted blood flow in areas where mats have formed. For instance, tightly matted hair can cause bruising from limited airflow, and hematomas may form on ears or ear tips as circulation rushes back into these areas after matting is removed. Additionally, areas beneath mats can develop sores or “hot spots” due to lack of air, where foreign materials like thorns or fox tails may also become trapped. I understand that Sydnee’s Pet Grooming is not responsible for these underlying conditions, and I agree to cover all costs related to mat removal procedures in addition to regular grooming services. I acknowledge that, in cases of severe matting, the grooming outcome may prioritize health and safety over aesthetics, which may mean a shorter style rather than a fluffy appearance. I release Sydnee’s Pet Grooming from liability if my pet’s coat does not achieve the desired style.
Double-Coated Pets: Shaving double-coated pets can lead to various issues, such as loss of hair growth, “coat funk” (altered texture or color), bald patches, skin darkening, sunburn, loss of guard coat, and hair regrowth in a different direction. I understand these risks and release Sydnee’s Pet Grooming from liability for any adverse coat effects after shaving.
Aggressive or Dangerous Pets: I will inform Sydnee’s Pet Grooming if my pet has a history of biting or aggression. Sydnee’s Pet Grooming may use muzzles if necessary and reserves the right to refuse or discontinue services if my pet poses a risk.
Flea and Tick Prevention: I will notify Sydnee’s Pet Grooming if my pet has fleas or shows signs of infestation. Sydnee’s Pet Grooming may refuse or stop services for pets with fleas or ticks. If fleas are detected, a flea and tick shampoo will be used, and a cleaning fee will be charged to me.
Cancellation and Late Pickup Policies: I agree to give at least 24 hours’ notice to cancel or reschedule appointments. A $25 rebooking fee may apply if I fail to give notice. I will pick up my pet within one hour of service completion or pay a $20/hour holding fee. If I am more than 15 minutes late beyond closing, I will be charged $1/minute. If my pet is not picked up within one hour past closing, I consent to overnight boarding at my expense, with a fee of $100 per day. I release Sydnee’s Pet Grooming from liability for any injuries sustained during transport or while at the boarding facility.
Price Agreement: I understand that the final price may vary depending on the pet’s condition and any additional services provided. Extra fees will apply for excessive de-shedding and de-matting at a rate of $1 per minute. I agree to pay the total amount due upon completion of the grooming services.
Photography and Media Release: I consent to the use of photos or videos taken during my pet's grooming session for promotional purposes. If I prefer not to have my pet’s image used, I will notify Sydnee’s Pet Grooming in writing before the grooming appointment.
By signing below, I certify that I have read, understood, and agree with the terms and conditions outlined in this document. I acknowledge that Sydnee’s Pet Grooming prioritizes my pet's safety and health during all services and that the grooming outcome may reflect these priorities.